Please read these Terms and Conditions carefully before using the Tegem platform. Everything you need to know about account registration, betting rules, payment processing, bonus terms, and responsible gaming is covered in detail here.
Key highlights to know before reading the full details below
These Terms and Conditions apply to the use of the Tegem platform (www.tegem.click) and all associated services. Tegem is operated by an internationally licensed gaming company. These terms are available in both Bengali and English — in the event of any dispute, the Bengali version shall be considered authoritative.
By using any Tegem service, you confirm that you have read, understood, and agreed to these Terms. If you disagree with any of the terms, please refrain from using our platform.
To open an account on Tegem, you must provide accurate and complete information. Only one account is allowed per mobile number or email address. If a single individual is found to have multiple accounts, all accounts will be suspended and any funds held may be forfeited.
All information provided during registration must be accurate and your own. Registering under someone else's identity or with false details is strictly prohibited.
Tegem strictly enforces an 18+ policy. You must confirm you are over 18 at the time of registration, and age verification documents may be requested at any time.
KYC (Know Your Customer) verification is mandatory for large withdrawals or suspicious activity. Typically, one of the following documents is required:
| Document Type | Accepted Formats | Maximum File Size |
|---|---|---|
| National ID Card (NID) | JPEG, PNG, PDF | 5 MB |
| Passport (relevant pages) | JPEG, PNG, PDF | 5 MB |
| Birth Registration Certificate | JPEG, PNG | 3 MB |
| Driving Licence | JPEG, PNG | 3 MB |
KYC verification is typically completed within 24–48 hours of submission. Withdrawals may be temporarily on hold while verification is pending.
Tegem currently supports deposits and withdrawals via Mobile Pay, Nagad, and Rocket. The minimum deposit is ৳200 and the minimum withdrawal is ৳500.
Before finalising any bet on Tegem, please review all details carefully. Once you click the "Confirm Bet" button, the bet can no longer be changed or cancelled.
Tegem supports three odds formats — European (decimal), British (fractional), and American (moneyline). Decimal format is shown by default, as it is the most straightforward for Bangladeshi users.
Tegem regularly offers various bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page. Accepting a bonus constitutes agreement to the specific terms of that offer.
The welcome bonus is available to new members only and can be claimed once. To qualify for a referral bonus, the referred person must register and complete their first deposit.
Tegem firmly believes gaming should be for entertainment only. We never want any user to experience financial or emotional harm — which is why Tegem has a range of protective measures in place.
For more details, please visit our Responsible Play page.
Tegem reserves the right to suspend or permanently close an account without prior notice in any of the following circumstances:
If an account is closed, any valid balance will be returned. However, if fraud is established, the entire balance may be forfeited.
If you have a dispute regarding any bet or transaction, please contact our customer service team first. All complaints will receive an initial response within 48 hours, and we aim to resolve them within 7 business days.
Tegem reserves the right to partially or fully amend these Terms at any time. Users will be notified at least 7 days before any significant changes take effect. Continued use of the platform after changes are made constitutes acceptance of the updated Terms.
For any questions or feedback, reach us at: support@tegem.click Or via live chat.